Archive for category ‘februari 2010’

Innovations

May 20th, 2010

innovatie_90pixMicrosoft Windows Server 2008

We currently use Windows Server 2003 to serve your website. We are in the process of gradually moving over to Windows Server 2008. Over the past months we have been busy extensively testing this new version and fine-tuning the configuration for our hosting platform. With the new operating system you will hardly notice any changes at your end in the first instance, however Windows Server 2008 supports a number of innovations which you will immediately benefit from. The new IIS 7 web server lets you look after things yourself, the ftp-cloud enables secure uploading and ISAPI Rewrite 3 ensures you are easier to find with short web addresses.

IIS 7: look after things yourself

IIS (Internet Information Services) 7, the new web server coming with Windows Server 2008, is a substantial improvement on the previous version. This means your website will be faster and more stable. In addition, with the IIS Manager programme you are now much more in control from behind your own computer. Particularly good news for webmasters; for with a simple interface they are now able among other things to install default documents, error pages, mime types, http redirects and request filtering. IIS Manager also has its own wizard making it simple and easy to define long web addresses (URLs). You can download and install IIS Manager for free (Windows XP and higher only).

Ftp-cloud: permanently secure uploading

Due to our new ‘ftp-cloud’, from now on your files will always be securely uploaded via ftp (file transfer protocol). Thanks to Hyper-V, the new virtualisation technology, three ftp-servers now work in unison as one virtual server. The term for such a virtual collection is a ‘cloud’. If necessary, a second or third ftp-server can always take over. This means you will always be able to upload your files. In addition, the connection between your ftp-programme and the ftp-cloud is automatically safeguarded with TLS (transport layer security), preventing anyone from monitoring your log-in details or observing which files you are uploading. Secure and sound. Would you like to upload your files securely via our ftp-cloud? Then make ‘ftp.vevida.com’ your host in your ftp-programme. Your user name and password will remain the same. If you have any queries about uploading, then please do not hesitate to contact our customer service department. We look forward to helping you.

ISAPI Rewrite 3: easier to be found with short web addresses

Many web logs and web shops use short web addresses (URLs) to optimise their website for search engines. To achieve this they often use a configuration file with the name ‘.htaccess’. You can download this file fully ready for uploading to your website, making your content easier to be found. To support these files, we have installed ISAPI Rewrite 3 as an extension to our web servers. If you would like further information on how you can describe URLs, have a look at our service page covering this subject: https://vevida.com/nl/service/274.

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Innovations

February 23rd, 2010

innovatie_90pixFeedback from our customers allows us to continuously improve our systems for you. In recent months our R&D team has worked hard on a number of important innovations. For example, this month we will install the first web server with Windows Server 2008 and IIS 7 in the rack. After we have extensively tested this new configuration, we will equip all the web servers with this new operating system over the next few months. This will make our hosting environment safer, more stable, more scalable and ready for the latest developments. But we don’t lose sight of small improvements: that is why we are now implementing 3 updates for which we have received many requests. These updates are mainly intended to make things even easier for you.

Mailbox full!

If your mailbox is full, you can no longer receive new messages. The sender then receives a message that he can’t send you email, but you don’t hear anything about this. This is very annoying, because of course you don’t want to miss any email! To solve this problem, we will now automatically send you a message when your mailbox is almost full. This will explain what you can do to continue using your email without needing to worry. You will also receive a warning once your mailbox is completely full. That’s handy!

phpMyAdmin

Many customers use the free MySQL database in their hosting package for a weblog, web shop or CMS. The database is easy to manage with phpMyAdmin (https://mysql.myvevida.com/). Internet Explorer users could not log in after we installed a newer version of phpMyAdmin. This issue has been resolved with the latest version of that software.

MySQL Connector/NET

The MySQL database can also be used together with the powerful ASP.NET Framework. Many customers choose this kind of free database as an alternative to the more professional, but also more expensive, Microsoft SQL Server 2008. We have now reconfigured our hosting platform to make it suitable for MySQL Connector/NET. This is a much better way to connect to a MySQL database than the MySQL ODBC driver, which is also sometimes used for this. More information about MySQL can be found on our service page (http://vevida.com/nl/service/181#746).

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VEVIDA customer satisfaction graded 7.6!

February 23rd, 2010

heliviewHeliview Research conducted an independent customer satisfaction survey for VEVIDA between 2 November and 4 December. Several hundred customers answered questions in a telephone interview on our service, products and image among other things. Customers were also asked about possible points for improvement. And… we are proud of the results. You gave us a grade of 7.6/10!

Good grades

You give VEVIDA good grades. Especially the reliability (safety and availability) are highly appreciated with an 8.1. Customer service also got a good mark: 7.7. As the most important distinguishing factor relative to other hosting providers, our service and quality-price ratio were mentioned, with the third item being our response speed.

Points for improvement

But there is always room for improvement! There are always some things that don’t work perfectly or questions that are not answered clearly enough. Fortunately, we also received a few points for improvement, which are very valuable and that we consider to be indispensible to tuning our services to your wishes and needs. For instance, VEVIDA can further improve the after-sales and information provision. The way in which you can submit a complaint and how we handle it can be further clarified. We are already working on these points.

References are very important

It is striking that over 81% of customers came to VEVIDA through references from family, acquaintances or business relations. And 89% of our customers say that they would recommend VEVIDA to someone else. This once again shows how important word-of-mouth advertising is - and how important it is for us to meet your expectations. So: If you are satisfied, tell someone else. If you are not satisfied, tell us!

We would like to warmly thank everyone who participated in this survey and we hope that we can call on you again next year.

Less personal data in .nl whois

February 23rd, 2010

sidn_logoAs of 12 January, significantly less personal data is shown in the public whois of a .nl domain. The whois allows you to see who holds the domain, and their contact information. SIDN, the administrator of the .nl domain, has modified the public whois to better protect the privacy of domain name holders. Many holders were not satisfied with the publication of their address information and telephone number. The address of the holder and the names and telephone numbers of the administrative and technical contact people are now no longer publicly available.

What is still displayed?

The name of the holder is still displayed, so that he can check that the domain is registered in his name. The email addresses of the administrative and technical contact people are also still shown so that the holder or one of his representatives can be reached if there are problems with the domain name.

Not blocked for everyone

The information on a holder is not fully blocked for everyone. Bailiffs and lawyers based in the Netherlands can still call up the address of a holder from SIDN to be able to sue him. Further, investigation and enforcement authorities can obtain conditional automated access to all the information that is registered with a domain name.

Anti-harvesting measures

The whois is also better protected against large-scale automated requests (harvesting) of whois information. This harvesting is often used to collect email addresses for sending spam. Email addresses are no longer shown in the whois if the whois is called up via the command line. Email addresses can no longer be found in the HTML code on the SIDN website. Soon, SIDN will further secure the whois on its website with a CAPTCHA: visitors must then retype the text in an illustration that cannot be read by machines.

More information

More information about this change can be found on the website of SIDN: http://www.sidn.nl/ace.php/c,727,6230,,,,Whois-wijziging_2010.html

Source: SIDN

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